Head of Marketplace Operations (FTC) UK
Operations
London, UK
Posted on Sep 11, 2026
We are looking for a Head of Marketplace to lead Bolt's UK Marketplace Operations function on a 12-month fixed-term contract. Reporting to the Senior General Manager, UKI, you will own marketplace performance across one of Bolt's largest and most strategically important markets, shaping the strategy and execution that drives sustainable growth, marketplace efficiency and profitability. You will be responsible for defining and executing the UK marketplace strategy, optimising supply and demand, and leading a team of approximately 10 Marketplace professionals. Using data, experimentation, AI and commercial judgement, you will identify opportunities to improve marketplace efficiency, customer experience and profitability while ensuring sustainable growth. Working closely with Growth Analytics, Public Policy, Marketing, Product, Finance and Central Operations teams, you will translate insights into action, influence product development, and drive high-impact initiatives that improve marketplace health at scale. This is a highly strategic and analytical leadership role for someone who thrives on solving complex marketplace challenges, leading high-performing teams, and making data-driven decisions that deliver measurable business impact.