The Principal Program Manager plays a critical role in defining and scaling how Central Operations owns business-level driver and marketplace metrics, feature configuration governance and live feature performance across Driver and Marketplace topics. This individual will ensure markets are empowered to operate effectively while maintaining global consistency and marketplace health. The role is responsible for building structured monitoring frameworks, driving cross-functional alignment and creating scalable mechanisms that improve decision-making and operational excellence. Please note, that relocation support to London is not provided for this position.