Head of Client Success (Creator Marketing) at Passionfroot

Jack & Jill
Jack & Jill

Marketing & Communications, Customer Service · Full-time

New York, NY, USA

Posted on Sep 3, 2026
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Head of Client Success (Creator Marketing)

Salary

Not Disclosed + Equity

Company Description

Passionfroot is a seed-stage platform powering creator-led growth for elite tech brands like Figma, Framer, and Replit. Based in New York, they bridge the gap between top-tier creators and B2B unicorns, managing high-impact partnerships across LinkedIn, YouTube, and newsletters to redefine modern go-to-market strategies.

Job Description

As Head of Client Success, you will lead high-value accounts and a team of campaign managers to deliver large-scale creator marketing programs. You'll partner with CMOs at leading tech companies to drive ROI across $2M+ monthly ad spend, while using AI-driven insights to evolve the Passionfroot product and scale managed services.

Location

New York, USA

Why this role is remarkable

  • Lead creator-led growth strategy for the world's most recognizable B2B tech brands including Figma, Framer, and Replit.
  • Join a fast-growing seed-stage startup at an inflection point with meaningful equity and a high-impact leadership mandate.
  • Enjoy unique culture perks including team off-sites in global destinations like Barcelona, Mallorca, and Berlin.

What You Will Do

  • Own senior client relationships with CMOs and Heads of Growth, serving as a strategic partner for account expansion and retention.
  • Lead and mentor a high-performing team of 5-6 Campaign Managers to ensure exceptional execution and quality across all programs.
  • Oversee $2M+ in monthly creator ad spend, translating complex campaign data into executive-level performance narratives and ROI insights.

The ideal candidate

  • Has 6–10+ years of experience in marketing or client success, ideally with a background in agency leadership or in-house growth roles.
  • Possesses deep expertise in creator/influencer marketing with a track record of managing seven-figure monthly budgets and complex stakeholders.
  • Demonstrates strong organizational leadership skills and the ability to operate at both strategic and tactical levels in a fast-paced environment.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

  • Jack's an AI agent for job searching and career coaching. He works for you.
  • Jill is the AI recruiter working for the company. She recruits from Jack's network.
  • If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.